Step 8: Enter the phone number you
wish your modem to dial. What this number is depends upon what type
of account you have with Metronet. For this reason our screenshot shows
you about to enter the number. You will have been told what dial access
number(s) you may use for your account when you signed up.
You might wish to separate the area code from the rest of the number
with a comma e.g. 0845,6041679. Ensure that the country code is set to 'United Kingdom (44)'.
You can find the number for your account on the 'Technical Summary' support page.
CLI witheld or ex-directory?
If you are ex-directory or have number withheld service enabled, you
should enter the prefix 1470 in front of the area code. For example
your access number entered into the screen above might read 1470,0845,6041679
ISDN users need to have CLIP (Called Line Identification Protocol)
enabled on their line to successfully connect. This will ensure that you present the number
dialled so that BT Net knows where to route the call. CLIP can be enabled
by calling BT on 150 (152 for users with a business line with BT).
Step 9: Enter the username and password
you chose when you created your Metronet account. Please note that the
system is case-sensitive, so watch out for that caps lock key! Make
sure also that the first two of the three available check-box options
- Use this account name and password
- Make this the default Internet connection
- Turn on Internet Connection Firewall (using XP's in-built firewall
is optional - if you experience any connection difficulties we advise
turning off this option)
Step 10: Completing the Wizard.
You may optionally select to Add a shortcut to this connection
to your desktop - doing so will give you a convenient and easy way of
connecting to Metronet.
Step 11: You may now use your new
connection to connect to Metronet. Make sure that your modem is plugged
into the telephone line before proceeding. Click on the Metronet desktop
icon that has appeared or you may get to your new connection via Start > Connect To > Metronet. Either double-click on your desktop icon
or single-click on your Connect To link and you'll see the screen below.
Check that your username is correct and make certain that the modem
will dial the access number that is appropriate to your account (check
Press Dial. You should hear your modem dialling and see the connection
being made. Your connection window will zoom across the screen to live
as a small icon in the bottom right-hand side of your screen. Once the
connection is made you can use a browser such as Internet Explorer to
surf the Web and collect your email with software such as Outlook Express.