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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [40432] Caching DNS Timeouts Status: Closed
Problem description Added on: 22/02/2007 @ 10:48

We are receiving reports from customers of DNS timeouts. These appear to be primarily affecting the 212.159.6.9 and 212.159.6.10 caching servers. This problem has been replicated by Comms and Service Status will go out shortly.

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Comment updated on: 22/02/2007 @ 10:58

This problem has been sent to our Networks Team for investigation.

Comment updated on: 22/02/2007 @ 10:59

Investigating now

Comment updated on: 22/02/2007 @ 12:06

After an hours investigation I have only been able to replicate it intermittently, and not able to replicate it for the past half hour. I noticed that one of the services on one of the caching DNS servers was being slow to respond so I restarted the service, which has improved response times.

Following a number of similar incidents over the past few weeks we will be looking at the stability of the DNS platform as a whole very soon.

I am now downgrading this problem for signoff.

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