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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 25/03/2007 @ 22:46
Our reporting tools are showing a drop in users on this gateway, we need to find out if they were dropped and why the pipe is not accepting new connections. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 25/03/2007 @ 22:52
Our reporting is showing that affected customers have been able to reconnect to one of the other gateways.
Comment
updated on: 25/03/2007 @ 23:21
A temporary problem with an ERX service module has been found to be the cause of user disconnected sessions. This has now been resolved and users should experience normal service. Go to current priority problems | Go to archived priority problems |
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