|
|
|
 |
|
Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 17/04/2007 @ 12:41
Customers are unable to send emails using our Webmail service. This is returning SMTP server errors, taking a very long time or timing out. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 17/04/2007 @ 13:20
The problem has been replicated and is being passed to an engineer for investigation.
Comment
updated on: 17/04/2007 @ 14:05
Exim was disabled on one of the cgirelay servers used by webmail. This has since been enabled and customers are now able to send without problems.
Comment
updated on: 17/04/2007 @ 14:06
Problem is being downgraded for signoff.
Comment
updated on: 18/04/2007 @ 08:18
This problem is being reopened as it appears that further problems with cgirelay02 are causing problems sending email using Webmail again. Go to current priority problems | Go to archived priority problems |
|
|