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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [42081] Metronet incoming mail server timeouts Status: Closed
Problem description Added on: 18/04/2007 @ 10:54

Attempts to access mail.metronet.co.uk via IMAP or POP3 are timing out. This will cause problems for any customer attempting to collect email using an @metronet.co.uk address. Using the incoming server address pop.metronet.co.uk will work but customers have never been advised to use this.

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Comment updated on: 18/04/2007 @ 10:58

Problem has been passed to a Network Engineer for investigation. In the interim customers should be able to use the incoming server address pop.metronet.co.uk to collect their email.

Comment updated on: 18/04/2007 @ 12:04

A problem has been identified with one of the servers used to route customers to the mail collection servers. This server has since been rebooted and service has been restored.

Comment updated on: 18/04/2007 @ 12:05

Problem is being downgraded for signoff.

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