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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [42684] Unable to access Status: Closed
Problem description Added on: 09/05/2007 @ 09:49

It is not possible to connect to the Metronet news servers. Attempts to do so are returning a 502 server response suggesting that the server cannot be accessed from the customers' IP addresses.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 09/05/2007 @ 09:59

Problem has been passed to a network engineer for investigation.

Comment updated on: 09/05/2007 @ 10:04

We are liasing with our third party usenet provider to investigate this issue further.

Comment updated on: 09/05/2007 @ 16:29

We have made contact with our supplier and are currently awaiting their response.

Comment updated on: 09/05/2007 @ 18:39

The problem has now been resolved and customers should be able to access the service as normal. Problem is now being downgraded for signoff.

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