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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [42736] Duplicate usernames on signup Status: Closed
Problem description Added on: 10/05/2007 @ 14:49

A customer account has been duplicated in our database. We are currently investigating the the reason for this.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 17/05/2007 @ 10:30

This has been passed to our development team, who are investigating the problem.

Comment updated on: 17/05/2007 @ 10:51

Problem confirmed, we are currently looking for the root cause.

Comment updated on: 17/05/2007 @ 11:07

Two user accounts have been duplicated and one test account, appropriate action will be taken. Downgrading the problem, further investigation and monitoring will continue.

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