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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [42768] Authentication Database Problems Status: Closed
Problem description Added on: 11/05/2007 @ 08:52

We have seen isolated instances where high processing load on our authoritative DNS servers is causing DNS problems that affect our authentication database. This has the potential to result in occasional errors when customers attempt to FTP to Homepages or collect their email.

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Comment updated on: 11/05/2007 @ 11:36

Problem has been passed to a network engineer for further analysis.

Comment updated on: 11/05/2007 @ 11:50

We have made a configuration change and disabled name resolution on our master authdb. SQL has been restarted and we are now monitoring the platform.

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