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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [43196] Customers cannot close open tickets Status: Closed
Problem description Added on: 26/05/2007 @ 08:10

Some customers may find that they receive an error message when attempting to close tickets via the portal.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 26/05/2007 @ 10:07

This problem has been passed to the on-call developer. A further update will be provided shortly.

Comment updated on: 26/05/2007 @ 10:32

The cause of this has been identified and the problem now appears to be resolved. The problem will now be closed.

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