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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [43274] Hardware Ordering Failures Status: Closed
Problem description Added on: 29/05/2007 @ 16:14

It would appear that certain orders for hardware are not being correctly processed as they normally would. We have several examples of where hardware orders have been stuck in an "awaiting processing state".

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Comment updated on: 30/05/2007 @ 11:21

We are currently investigating an issue with the delay of 4 port routers, being sent to customers.

Further updates will be provided when available.

Kind regards

Luke Horwath

Comment updated on: 30/05/2007 @ 11:44

Our QA engineers are currently investigating this problem.

Comment updated on: 30/05/2007 @ 14:54

Developers are currently assigned to work on this issue.

Comment updated on: 30/05/2007 @ 16:53

The problem is being downgraded as, while it is an important issue and one which we will continue to work on, it is not affecting as many customers as first thought.

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