Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Summary: You can look at the progress of a priority problem in more detail here.
Problem: [44950] pte-ag1 not accepting new sessions Status: Closed
Problem description Added on: 23/07/2007 @ 00:31

Our reporting is showing that a number of customers were disconnected from the gateway pte-ag1 this evening and that new sessions are not connecting on this gateway. All affected customers will have been able to connect to another gateway.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 23/07/2007 @ 00:32

Our network engineers are investigating the problem

Comment updated on: 23/07/2007 @ 01:05

A line module on the gateway known as pte-ag1 had stopped accepting new customer connections, the module has been reset and a case raised with the hardware vendor.

Go to current priority problems | Go to archived priority problems

tel/fax
Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

Press: press@metronet.co.uk
address
Metronet
The Balance
2 Pinfold Street
Sheffield
S1 2GU