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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [45122] [Sign-off] Auto MAC key generation Failing Status: Closed
Problem description Added on: 27/07/2007 @ 16:46

When requesting a MAC key error raised "AUTO PROBLEM"

MAC is requested but is not added to the ticket, and no billing information is presented.

Customers can still request MAC codes, however they will need to be processed manually until this problem is resolved.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 27/07/2007 @ 16:49

This issue has been passed to our QA team for further investigation.

Comment updated on: 27/07/2007 @ 17:02

This has now been confirmed and passed to our development team.

Comment updated on: 27/07/2007 @ 18:10

Problem fixed.

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