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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 15/08/2007 @ 07:58
It is not currently possible to access RADIUS reporting using the ' View RADIUS Details' link on a customer's account. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 15/08/2007 @ 08:41
Problem has been passed to our Quality Assurance team for further investigation.
Comment
updated on: 15/08/2007 @ 08:44
This problem has been confirmed, and passed to our development team to be resolved.
Comment
updated on: 15/08/2007 @ 09:33
The cause of the problem is confirmed to be a database table corruption, this is now being repaired.
Comment
updated on: 15/08/2007 @ 09:40
The corrupted table has been repaired. This means that we can now access RADIUS reporting for our customers accounts.
Comment
updated on: 15/08/2007 @ 09:45
The problem has now been passed to signoff. Go to current priority problems | Go to archived priority problems |
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