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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [46652] Webmail access errors Status: Closed
Problem description Added on: 25/09/2007 @ 09:06

We are currently seeing errors when trying to log in to webmail.

We are seeing this error message:

ERROR:
2 Preference database error. Exiting abnormally

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 25/09/2007 @ 09:07

This has been passed to our Quality Assurance team for replication and to assign to a relevant member of staff for investigation.

Comment updated on: 25/09/2007 @ 09:15

This appears to have been a temporary issue and webmail service is now fully functional. This problem will now be downgraded and monitored.

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