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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 18/10/2007 @ 08:47
We are currently investigating reports of Metronet users unable to view their Broadband usage, or Order Summary. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 18/10/2007 @ 10:11
This problem has been passed to our QA team for further investigation.
Comment
updated on: 18/10/2007 @ 10:36
This problem has been assigned to a developer for further investigation.
Comment
updated on: 18/10/2007 @ 14:37
The problem has been identified and our QA team is now testing the fix on our gamma platform.
Comment
updated on: 18/10/2007 @ 15:18
The fix has passed testing and we will be rolling to the live platform shortly.
Comment
updated on: 18/10/2007 @ 15:58
This is now in testing on our isolated platform and will soon be rolling live.
Comment
updated on: 18/10/2007 @ 16:49
The fix has now been tested by QA and is on the live platform. Sending the problem for sign-off. Go to current priority problems | Go to archived priority problems |
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