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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [47927] [PCI] [Signoff] Automated orders rejecting. Status: Closed
Problem description Added on: 15/11/2007 @ 14:33

We have recently see a number of orders which we send in an automated fashion being rejected by BT.

It transpires that BT has encountered a problem with their automated submission tool. Once this tool is up and running again, these orders will all be resubmitted.

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Comment updated on: 15/11/2007 @ 15:07

We are currently awaiting an update from BT regarding the repair of their automated order system.

Comment updated on: 16/11/2007 @ 11:44

BT have informed use their automated ordering system is backup. The next batch of orders is due to be sent at ~14:00 today.

Comment updated on: 16/11/2007 @ 17:59

Our log files from the 14:00 batch today show BT are accepting our orders again.

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