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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [49207] Antispam and Antivirus update process Status: Closed
Problem description Added on: 09/01/2008 @ 18:07

We have identified a possible problem with Antivirus and Antispam process, this is the process which updates the signatures for Spam and Virus detection. Our network engineers are looking into the problem.

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Comment updated on: 09/01/2008 @ 18:47

Problem has been passed to a network engineer for further investigation.

Comment updated on: 09/01/2008 @ 18:50

Neither our Antispam nor Antivirus updates are working. We have disabled the functionality to poll for these updates whilst the problem is investigated.

No noticable customer impact is expected however at present we are not be recieving any antispam/antivirus updates.

Comment updated on: 10/01/2008 @ 11:47

We have enabled the update process and are currently monitoring the service. We will post further updates to the problem here.

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