Summary: You can look at the progress of a priority problem in more detail here.
Problem description Added on: 15/01/2008 @ 11:27
We are currently seeing a number of delays for our customers who have requested a BT Voyager 2091 or 2110 with their broadband activation.
If you were logged in to the portal, you could associate your username with this problem.
Comment updated on: 15/01/2008 @ 11:29
Our Product Development team are currently liaising with BT in order to establish the cause of the delays that we are experiencing.
Comment updated on: 16/01/2008 @ 12:44
We have now acquired further hardware stock which will clear the backlog of our customers that are waiting on hardware.
Comment updated on: 24/01/2008 @ 08:35
Further stock received 18-01-2008 to fulfil back orders. All orders prior to this should now have been delivered. Unfortunately we are low on stock for new orders so still need to source further hardware.
Comment updated on: 24/01/2008 @ 08:37
We are awaitiing stock of the Voyager 2091. At present we have no stock and orders are not being fulfilled.
Comment updated on: 24/01/2008 @ 08:39
Pending the arrival of more stock to the warehouse we have sourced a number of replacement routers (1800HG).
Comment updated on: 25/01/2008 @ 16:33
We are now downgrading this problem to a "P2".