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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [50654] [Awaiting 3rd Party help ] - Internal Nortel Phone Systems Status: Closed
Problem description Added on: 13/03/2008 @ 13:27

It would appear that there are problems making and receiving calls to the Nortel IP phone system.

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Comment updated on: 13/03/2008 @ 13:30

This affects internal calls and is not customer affecting.

Problem has been passed to a network engineer for further investigation.

Comment updated on: 13/03/2008 @ 13:41

The fault has been logged with the telephone switch support line.

Comment updated on: 13/03/2008 @ 15:35

Incoming and outgoing calls have been working now for the last hour or so, so I am downgrading this problem while the support engineers continue investigating the cause.

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