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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [51013] Customer being removed from Postini when the spam filter is switched off Status: Closed
Problem description Added on: 08/04/2008 @ 09:08

We have seen a few example of customers email records not pointing at Postini, as these customers have not opted out of Postini this should not be happening.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 08/04/2008 @ 09:17

This problem has been passed to our networks team for further investigation.

Comment updated on: 08/04/2008 @ 09:44

We have identified cause of this problem and I'm escalating this to our Development team to fix.

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