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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [51053] Portal 04 causing problems accessing the PlusNet website Status: Closed
Problem description Added on: 10/04/2008 @ 08:07

Our monitoring systems suggest this server is out of service, however I have just tried accessing the PlusNet website and received the error:

Internal Application Error 670 (R-276H8AAQEAABhdSnk@fhw-portal04)

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 10/04/2008 @ 08:09

Problem has been passed to a network engineer for investigation.

Comment updated on: 10/04/2008 @ 08:31

This is an update to previously reported problem regarding our portal service. The problem has been resolved now and the service is working normally. The problem was caused by an important component not being active on one of the servers. We are continuely monitoring the service in order to stop this happening again.

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