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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [51087] [Singoff] Faults Phase 2 giving errors during update, reject and raising actions Status: Closed
Problem description Added on: 12/04/2008 @ 20:45

We are encountering intermittent errors when trying to raise faults to BT, or reject cleared fault reports.

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Comment updated on: 14/04/2008 @ 15:38

This problem is currently being worked on by Development after verification by QA, and investigation is in active progress.

Comment updated on: 14/04/2008 @ 17:10

We have now rolled a fix for this issue but further monitoring is required in order to ensure that this is working properly. We will monitor the issue overnight and advise of the results tomorrow morning.

Comment updated on: 14/04/2008 @ 17:21

This problem is now being downgraded in order that it can be monitored overnight.

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