Metronet - Priority Problems

Problem: [51695] Webmail errors and whitepaging

Status: Closed

Problem description Added on: 22/05/2008 @ 14:45

A problem has been found when attempting to read mail via the squirrel mail service.

The view still provides the folders down the left hand side and inbox items but when attempting to read the mail provides the error "Page cannot be displayed".

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 22/05/2008 @ 14:47

This problem has been passed to our networks team for investigation.

Comment updated on: 22/05/2008 @ 14:48

The issue has been resolved, we are now investigating the cause to stop this happening in future.

Comment updated on: 22/05/2008 @ 14:55

Our engineers have restarted the misbehaving webserver to resolve this issue and we are investigating the root cause.

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