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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [53453] BT Wholesale fault diagnostics intermittently failing. Status: Closed
Problem description Added on: 22/09/2008 @ 15:15

BT wholesale's broadband fault diagnostics tools are intermittently failing, impeding fault testing and resolution. The issue has been raised with BT system's support.

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Comment updated on: 22/09/2008 @ 15:37

This is currently being investigated by BT Systems Support. We will keep checking for updates.

Comment updated on: 22/09/2008 @ 16:26

BT have contacted us saying that the problem should now be fixed. We appear to be able to get tests to run now, but will monitor the situation for a while before closing this problem.

Comment updated on: 22/09/2008 @ 19:22

This has now been confirmed as fixed. We are now able to complete testing with no problems at all. We are sorry if this has caused any inconvenience.

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