Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Summary: You can look at the progress of a priority problem in more detail here.
Problem: [54179] [awaiting session balance] BT Iford Node Outage Status: Closed
Problem description Added on: 25/11/2008 @ 13:53

BT Wholesale have reported that they are experiencing problems at their Ilford node.
This could be causing connection problems for a number of customers.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 25/11/2008 @ 14:12

We'll keep you posted with updates on this problem as we receive them.

Comment updated on: 25/11/2008 @ 14:41

There is now an engineer on site and progress is being made to restoring this service.

Comment updated on: 25/11/2008 @ 15:14

Any customers who had dropped connections caused by this issue should now be able to reconnect.

Go to current priority problems | Go to archived priority problems

Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

The Balance
2 Pinfold Street
S1 2GU