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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [54822] [MONITORING] Problems with the customer support phone system Status: Closed
Problem description Added on: 15/01/2009 @ 16:32

We are currently investigating some issues with our telephone system, this is causing some customers calls to be dropped and some to be in very poor quality.

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Comment updated on: 15/01/2009 @ 16:57

This is currently being investigated by our networks team.

Comment updated on: 15/01/2009 @ 17:03

The issues were caused by a problem with the ISDN lines. The system is back up again so we are downgrading this problem while we continuing investigating with the phone system maintainers.

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