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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [54840] [its now a monitoring issue] Issues with Usage Collection Systems Status: Closed
Problem description Added on: 17/01/2009 @ 06:00

We are currently investigating issues with our usage collection and processing systems, this may be affecting usage in VMBU.

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Comment updated on: 17/01/2009 @ 08:19

Our engineers are currently looking into an issue with the usage collection and processing system and will provide an update as soon as one is available.

Comment updated on: 17/01/2009 @ 09:38

We are continuing to investigate this issue and will provide an update shortly.

Comment updated on: 17/01/2009 @ 12:08

We have now resolved the issues we were seeing and the service has now been restored to normal operation. The usage data has caught up so VMBU should now be displaying the correct up to date data. As the issue has been fixed we are now downgrading the problem for monitoring.

Kind Regards.

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