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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 10/03/2009 @ 12:43
A full 622Mbps central pipe of customers has been disconnected from our ADSL platform. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 10/03/2009 @ 12:44
Problem assigned to our Network Operations Team for further investigation.
Comment
updated on: 10/03/2009 @ 13:03
The affected gateway is now taking new sessions again. The network is going to need rebalancing though.
Comment
updated on: 10/03/2009 @ 14:55
BT have now put extra entries on the pipe that dropped which will help bring things into balance more quickly.
Comment
updated on: 10/03/2009 @ 14:56
We've raised a case with our supplier to investigate what caused the disconnection. Go to current priority problems | Go to archived priority problems |
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