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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 26/03/2009 @ 09:12
BT have advised that the system we use for 21CN orders and faults is currently down at this time. This means we are unable to submit any orders or investigate any faults at this time. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 26/03/2009 @ 09:15
We have raised this as a case with BT, who are currently working on a fix.
Comment
updated on: 27/03/2009 @ 09:14
We have confirmed that the Faults side of the 21CN system is back up and running. Unfortunately the Provisioning issues are still evident and is still being investigated by BT. Go to current priority problems | Go to archived priority problems |
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