Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Summary: You can look at the progress of a priority problem in more detail here.
Problem: [57966] Slow access to the Community Site Status: Closed
Problem description Added on: 26/08/2009 @ 13:05

It is taking a long time to load any Community Site pages and our monitoring is highlighting HTTP timeouts for the two master servers. This is very likely something to do with the migration work that is currently underway -

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 26/08/2009 @ 13:29

Currently investigating. Initial thoughts are that we may have reached the maximum number of connections we're allowing to the database.

Comment updated on: 26/08/2009 @ 14:16

We have identified the underlying issue and have put a fix in place. Work will be undertaken to fix this issue on a more permanent basis, but the disruption has now been repaired.

Go to current priority problems | Go to archived priority problems

Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

The Balance
2 Pinfold Street
S1 2GU