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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 03/12/2009 @ 16:56
At approximately 4.30pm all customers connected to the Plusnet 10 622Mbps central were disconnected. This central terminates on the gateway known as pcl-ag03. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 03/12/2009 @ 16:57
Problem passed to a network engineer for further investigation.
Comment
updated on: 03/12/2009 @ 17:18
An engineer on-site is investigating, it initially appears to be a problem with the fibre that connects the 622 central to the edge router and a new fibre is being run in.
Comment
updated on: 03/12/2009 @ 17:22
The fibre has been swapped and we have confirmed that the link is now working and people are reconnecting to Plusnet10.
Comment
updated on: 03/12/2009 @ 17:55
Service Status posted - http://usertools.plus.net/status/archive/1259862830.htm Go to current priority problems | Go to archived priority problems |
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