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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [62718] 20CN session drops Status: Closed
Problem description Added on: 15/07/2010 @ 10:12

How can the problem be replicated? Please add step by step details and URLs or location of the service.
See our 20CN session graphing. At about 9.30am a number of customers look to have been disconnected across all of our gateways including the Brightview 155's. Sessions seem to have picked up again but the CSC are receiving a high volume of calls that are almost certainly related to this.

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Comment updated on: 15/07/2010 @ 10:14

Network engineers are currently investigating.

Comment updated on: 15/07/2010 @ 10:25

Service Status announcement has been posted -

Comment updated on: 15/07/2010 @ 11:55

A new service status update has been posted as we believe the problem to be resolved -

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