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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [44950] pte-ag1 not accepting new sessions Status: Closed
Problem description Added on: 23/07/2007 @ 00:31

Our reporting is showing that a number of customers were disconnected from the gateway pte-ag1 this evening and that new sessions are not connecting on this gateway. All affected customers will have been able to connect to another gateway.

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Comment updated on: 23/07/2007 @ 00:32

Our network engineers are investigating the problem

Comment updated on: 23/07/2007 @ 01:05

A line module on the gateway known as pte-ag1 had stopped accepting new customer connections, the module has been reset and a case raised with the hardware vendor.

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