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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 13/08/2007 @ 21:56
Out monitoring is showing that some customers on the gateway known as PTE-AG1 have been disconnected this evening. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 13/08/2007 @ 21:58
Our network engineers are currently investigating the problem.
Comment
updated on: 13/08/2007 @ 22:15
We have isolated the failed component in our gateway router so the router is once again accepting customer connections.
Comment
updated on: 13/08/2007 @ 23:47
We are now satisfied that this problem is no longer customer affecting. Go to current priority problems | Go to archived priority problems |
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