| Problem:  Some Refunds of subscription payments are not being processed.
|| Status: Closed
Added on: 10/10/2007 @ 09:19
We have identified that refunds of subscription payments taken via Mastercard and Visa cards are being rejected by our bank. This has been raised with our payment services provider as a priority issue.
If you were logged in to the portal, you could associate your username with this problem.
updated on: 11/10/2007 @ 12:02
This issue is still present and is being actively pursued with our payment service provider.
Go to current priority problems | Go to archived priority problems