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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [47654] mx.cores failing to relay to Metronet mailboxes Status: Closed
Problem description Added on: 01/11/2007 @ 11:05

It appears that the mx.core platform is intermittently failing to relay messages to Metronet mailboxes.

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Comment updated on: 01/11/2007 @ 11:06

Problem has been passed to a network engineer for investigation.

Comment updated on: 01/11/2007 @ 11:58

A script on some of the mail delivery servers doesn't include the metronet domain so is failing to process messages correctly. A fix has been implemented and will be rolled to the live platform shortly.

Comment updated on: 01/11/2007 @ 12:18

We are still in the process of testing the fix.

Comment updated on: 01/11/2007 @ 12:34

The fix has been successful and Metronet email is no longer failing. We are keeping this problem open to continue to investigate the cause.

Comment updated on: 01/11/2007 @ 13:31

We are happy that the problem has been resolved. Downgrading this problem for signoff.

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