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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [47878] [Ex P1] Customer being charged activation when requesting deferred Status: Closed
Problem description Added on: 12/11/2007 @ 15:20

We have recently come across a single instance where one of our customers has been charged an activation fee when they had requested to defer the activation.

This is now being passed to our QA team to investigate.

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