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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [50131] [Signoff] MAC key problems Status: Closed
Problem description Added on: 18/02/2008 @ 13:33

We are seeing problems when trying to generate MAC codes automatically.

The manual process in works fine, so seems to be a workplace issue.

Customers may see a small delay (hours rather than days) in receiving MAC's as a result.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 18/02/2008 @ 14:01

This problem has been passed to our QA team for further investigation.

Comment updated on: 18/02/2008 @ 14:58

QA can confirm there is a problem here. Now passing this to one of our developers for further investigation.

Comment updated on: 20/02/2008 @ 06:32

After further investigation it appears this problem was caused by an untermittant issue at our suppliers end. This is now being passed for closure

Comment updated on: 20/02/2008 @ 06:34

Closing problem as this is now resolved

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