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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 13/03/2008 @ 15:08
The CSC are unable to access RADIUS on customers accounts, this is making troubleshooting connection faults far more difficult. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 13/03/2008 @ 15:24
Our support staff are currently unable to view RADIUS logs for customer connections. This problem has been passed to our networks team for investigation.
Comment
updated on: 13/03/2008 @ 15:37
Staff can now access the RADIUS logs and diagnose connection issues as normal. Go to current priority problems | Go to archived priority problems |
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