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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [50656] RADIUS Inaccessible Status: Closed
Problem description Added on: 13/03/2008 @ 15:08

The CSC are unable to access RADIUS on customers accounts, this is making troubleshooting connection faults far more difficult.

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Comment updated on: 13/03/2008 @ 15:24

Our support staff are currently unable to view RADIUS logs for customer connections. This problem has been passed to our networks team for investigation.

Comment updated on: 13/03/2008 @ 15:37

Staff can now access the RADIUS logs and diagnose connection issues as normal.

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