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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [51234] Internal Nortel Phone System not working Status: Closed
Problem description Added on: 22/04/2008 @ 08:48

Customer calls are unaffected, just internal. Both incoming and outgoing calls are not working. This has been escalated to BT.

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Comment updated on: 22/04/2008 @ 10:59

Our network engineers are working with our supplier to diagnose and fix.

Comment updated on: 25/04/2008 @ 10:53

We have had a reoccurrence of the fault on our internal staff telephone system and are unable to receive inbound calls. Please note that this does not affect the telephone system used for customer support calls.

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