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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [52010] [Awaiting Signoff] Logging Direct Debit upgrade details is failing Status: Closed
Problem description Added on: 11/06/2008 @ 14:24

The code for logging Direct Debit upgrade details is failing, stopping the product upgrade process from completing properly for all vISPs.

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Comment updated on: 11/06/2008 @ 14:31

Problem has been passed to a developer for further investigation.

Comment updated on: 11/06/2008 @ 16:58

Calls into the database layer from application code were using an invalid database connection, and thus failing. A fix has been engineered and is being pushed through QA now.

Comment updated on: 11/06/2008 @ 20:02

This problem has now been fixed, passing to problem signoff.

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