Metronet - Priority Problems

Problem: [52556] [signoff] Live reporting db is behind in replication

Status: Closed

Problem description Added on: 15/07/2008 @ 08:44

Live reporting db is behind in replication, this will cause internal reporting to be incorrect until it's resolved.

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Comment updated on: 15/07/2008 @ 08:45

This problem is with our networks team for investigation.

Comment updated on: 15/07/2008 @ 09:04

The immediate problem has been mitigated and reporting is now running off the master database.

This problem is now being escalated to our developers to investigate further.

Comment updated on: 15/07/2008 @ 10:01

Our developers have identified a fix and are preparing to roll it to our staging platform.

Comment updated on: 15/07/2008 @ 12:05

Our developers have now implemented a fix that should prevent further problems from occurring.

We are currently waiting for the reporting database to catch up so that we can move reporting functionality back there.

Comment updated on: 15/07/2008 @ 13:57

Replication has now caught up and normal service has resumed.

This problem is now being sent for signoff.

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