Plusnet Service

Workplace connectivity issues resulting in critical error logs

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We are currently experiencing problems with some of our internal systems.

Problem has been passed to an engineer for investigation.

Problematic server has been removed from service and our developers are investgating further.

A load balancer was reloaded this morning which caused a number of servers that we had disabled from the live platform to become active again.

We have since disabled them and taken measures to ensure the configuration of the load blancer is updated to prevent this happening again.

Problem is now being sent for signoff.