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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 22/09/2008 @ 15:15
BT wholesale's broadband fault diagnostics tools are intermittently failing, impeding fault testing and resolution. The issue has been raised with BT system's support. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 22/09/2008 @ 15:37
This is currently being investigated by BT Systems Support. We will keep checking for updates.
Comment
updated on: 22/09/2008 @ 16:26
BT have contacted us saying that the problem should now be fixed. We appear to be able to get tests to run now, but will monitor the situation for a while before closing this problem.
Comment
updated on: 22/09/2008 @ 19:22
This has now been confirmed as fixed. We are now able to complete testing with no problems at all. We are sorry if this has caused any inconvenience. Go to current priority problems | Go to archived priority problems |
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