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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [57147] Intermittent problems with 0845 1400 200 Status: Closed
Problem description Added on: 29/06/2009 @ 11:37

We're currently experiencing some problems on our support line. Customers may be receiving engaged tones or the call may simply 'drop'.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 29/06/2009 @ 11:57

Our networks team are investigating the problems with the CSC telephone system. We'd advise customers who have non-urgent issues to raise these via our website.

Comment updated on: 29/06/2009 @ 13:17

This problem is due to a service outage with our suppliers. We'll provide updates as they are available.

Comment updated on: 29/06/2009 @ 16:40

We've been advised by our suppliers that the service outage is now cleared and the numbers should be working as normal.

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Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

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