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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 27/11/2009 @ 12:45
PCL-AG02 dropped all user sessions. We are unable to access the device by either ethernet or console connection. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 27/11/2009 @ 16:15
2 SRPs displaying red 'fail' LED. Remote hands tried reseating the SRPs to no avail. Rebooting the router had no effect. Will try swapping in standby SRP from another router.
Comment
updated on: 27/11/2009 @ 16:17
SRP swap didn't work. Priority 1 problem raised with supplier as this has a significant impact on the amount of available capacity we have.
Comment
updated on: 27/11/2009 @ 16:18
Configuration underway to enable us to terminate the 2 622 centrals on different edge routers.
Comment
updated on: 27/11/2009 @ 16:19
Plusnet 9 is back online and pointing to the other edge routers. Now working on Plusnet 14.
Comment
updated on: 27/11/2009 @ 19:15
Both 622 centrals have been routed to alternative edge routers and we are balancing the platform. Go to current priority problems | Go to archived priority problems |
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